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Privacy Policy

Introduction

We respect your privacy. This is reflected in the choices we’ve made in terms of how we run our site. We are determined to keep any data collection to a minimum. Our goal is to only collect data that is necessary for running the site and provide you with the functions needed for purchasing, downloading, and enjoying our product.

We reserve the right to change our privacy policy at any time. Information about when the policy was last updated can be found at the bottom of this page.

“Storywriter Pro”, “we”, “us”, “our” refer to the company Storywriter Pro Aps. “Site” or “website” refer to www.storywriterpro.app.

Who We Are

Storywriter Pro Aps is a Danish company. Our address is Hegnetsvej 18B, 3450 Allerød, Denmark.

Services We Use

The following is a list of services we use to run our site and our business.

Paddle // Payment

We use Paddle to handle our payments. In this process Paddle will collect any necessary information they need to process your payment and collect any applicable taxes.

www.paddle.com

Licensespring // Licensing

We use Licensespring for Licensing. Once you’ve purchased a license, that information is send to Licensespring which then generates a license key and sends it to your email. We keep a record of your purchase matched with your email. This allows us to reset your license key should you buy a new computer or resend you the license key in case you forgot it.

www.licensespring.com

EmailOctopus // Newsletter

We use EmailOctopus to send you our newsletter. You sign up for the newsletter via forms on our website or opt in when buying your license. You can always opt out again by following the opt-out link at the bottom of one of our newsletter emails.

www.emailoctopus.com

Plausible // Analytics

We use Plausible to get analytics about our website and the traffic we get. We use Plausible because of their commitment to privacy. From their website:

“All the site measurement is carried out absolutely anonymously. Cookies are not used and no personal data is collected. There are no persistent identifiers. No cross-site or cross-device tracking either.”

We don’t believe in stalking you around the internet.

www.plausible.io

Groove // Customer Support

We use Groove to handle support requests. We might keep your support requests stored for future reference.

www.groovehq.com

Social Sharing Features

The Services may offer social sharing features and other integrated tools, such as the Facebook and Twitter buttons (e.g., “Like” or “Tweet”), which let you share actions you take on the Services with other media. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature.

For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.

Security

The security of your information is important to us. We implement and maintain reasonable security measures intended to protect against unauthorized use, disclosure, alteration or destruction of the information we collect and maintain.

However, please be aware that, despite our efforts, no data security measures, no method of transmission over the Internet, and no means of electronic or physical storage, is absolutely secure. As such, you acknowledge and accept that we cannot guarantee the absolute security of your information transmitted to, through, or on the services or via the internet and that, any such transmission is at your own risk.

Consent and Age Restrictions

Those under the age of 16 cannot use our product without the consent or authorization of their parent or legal custodian.

What Are Your Rights to Your Data?

All Your Personal Information we collect will always belong to you. However, we are a collector and a processor of Your Personal Information. That implies on us obligations to respect your rights to Personal Information and facilitate the exercise of your rights thereto. In order to use any of your rights at any time please contact us and we will facilitate the exercise of your rights free of charge. We will inform you on the actions taken by us under your request as soon as practically possible, but in any case, not later than in 30 (thirty) calendar days.

In accordance with effective regulations, particularly the GDPR you have a significant number of rights related to your Personal Information, such as e.g.:

Right to access. You may obtain from us the confirmation as to whether or not personal data concerning you is being processed and get an access to such personal data. You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection office at [email protected] and we will work with you to remove any of your personal data we may have. 

Right to rectify your inaccurate Personal Information and to have incomplete personal data completed, including by means of providing a supplementary statement

Right to erase your Personal Information. Please note that a request to erase your Personal Information will also terminate your account on the Site. We will automatically and without undue delay erase your Personal Information when it is no longer necessary in relation to the purposes for which it was collected or otherwise processed;

Right to restrict processing of your Personal Information;

Right to data portability. You may obtain from us the personal data concerning you and which you have provided to us and transmit it to another Personal Information Controller;

Right to object to processing of Your Personal Information,

Right to withdraw your consent to the usage of your Personal Information at any time

Right to lodge a complaint. We take privacy concerns seriously. If you believe that we have not complied with this Privacy Policy with respect to your Personal Information, you may contact our respective Data Protection Office. We will investigate your complaint promptly and will reply you within 30 (thirty) calendar days.

Contacting Us

If you have any questions about this Privacy Policy, wish to exercise any of your rights to your Personal Information or file a complaint, please contact us at:

Email: [email protected]

Last updated: 6th of September, 2023.